Accessibility Statement

This statement was last updated on 07 November 2025.

We at South Gate Guest House are committed to ensuring that our website — www.southgateguesthouse.com — and our physical premises are accessible to all individuals, including persons with disabilities.

What web accessibility is

An accessible site allows visitors with disabilities to navigate, read, and interact with the site with the same or a similar level of ease and enjoyment as other visitors. Accessibility can be achieved through compatibility with assistive technologies and proper web design that supports screen readers, keyboard navigation, and other accessibility tools.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG 2.1 guidelines and made the site accessible to Level AA.
This ensures that users with different types of disabilities can experience an inclusive browsing experience.

As part of this effort, we have:

Used accessibility audit tools to identify and fix potential accessibility issues
Defined clear heading structures across all pages
Added alternative (alt) text to images
Set consistent page language and reading order
Implemented colour contrasts that meet WCAG standards
Reduced motion and visual clutter to support those with sensory sensitivities
Ensured that all videos, audio, and downloadable files are accessible
Enhanced keyboard navigation across all menus and forms

Declaration of partial compliance with the standard due to third-party content

Certain parts of our site depend on third-party content, such as Google Maps integration and external booking platforms (e.g., NightsBridge, Booking.com).

We therefore declare partial compliance with the standard for these pages:

Accessibility arrangements in the organization

At South Gate Guest House, we aim to make our facilities comfortable and accessible to all guests. Current accessibility arrangements include:

Ground-level access to reception and dining areas
Clearly marked pathways and directional signage
Assistance available from staff for luggage and room access
Reserved parking space close to the entrance for guests with limited mobility
Accessible restrooms on the ground floor
Emergency exits designed for easy access and visibility

We continue to review our facilities and services to improve accessibility for all guests.

Requests, issues, and suggestions

If you encounter any accessibility issues on our website or need additional assistance during your stay, please contact our Accessibility Coordinator:

Accessibility Coordinator: Mpho Mokheti
📞 Telephone: +27 79 142 8775
📧 Email: info@southgateguesthouse.com
🌐 Website: www.southgateguesthouse.com

We value your feedback and are continuously working to improve accessibility across all our services.